Benefits to the Players/Parents
- Coaches that are better trained to communicate with athletes, parents and referees
- Access to a neutral third party to help resolve conflict
- Workshops to help you enhance your child's enjoyment of the game
Benefits for the Club/Team
- Resolve issues at the club level
- Access to an impartial third party
- Develop conflict resolution skills for your coaches
- Raise your reputation
- Minimize complaints at the team level and those escalated up
- Build effective coach-parent relationships
- Attract top coaches and players
Benefits for the Organization/Association
- Additional support for higher conflict issues
- Expand your complaint process by including a trained professional to ensure that it is impartial, fair and balanced for all
- Provide a mechanism for conflict resolution at the club level
- Create a program for parents
- Enhanced due diligence
- Meet the objectives of your strategic plan by promoting collaboration & cooperation, recognizing diversity, having a strong customer focus, and high standards of excellence and professionalism